Q: What products do you sell?
A: We specialise in OEM alloy wheels for luxury, sports, and performance vehicles. We also offer related accessories and hardware.
Q: Are your wheels genuine?
A: Yes. All wheels come directly from manufacturers or authorised distributors; they are not replicas or knock‑offs.
Q: Do you ship outside the UK?
A: Our primary market is the UK. We can quote for international shipping on request — contact us before ordering.
Q: Which payment methods do you accept?
A: We accept major credit/debit cards. Other methods (e.g., PayPal) may be available at checkout.
Q: How long does delivery take?
A: Standard UK orders usually arrive in 2–5 working days. Custom or back‑ordered items can take longer; we’ll update you via email.
Q: Can I return wheels if they don’t fit?
A: Yes, but only if they are unused and in original packaging. Please double‑check your vehicle’s fitment specs before ordering.
Q: What if my order arrives damaged?
A: Please contact us within 14 days with photos of the damage. We will arrange a replacement or a full refund.
Q: How can I check if a wheel fits my car?
A: Refer to your vehicle manual or consult us. We can help you match bolt patterns, offsets, and sizes.
Q: Do you offer a warranty?
A: All wheels come with the manufacturer’s warranty. Coverage terms vary; please ask us for details.
Q: How do I contact customer service?
A: Email support@allianceenterprise.info or call 0141 473 5247. We usually reply within one business day.